Privacy

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Privacy policy - Areni Wine Storage

# Privacy Policy

**Last Updated: February 5, 2026**

## Introduction

Areni Wine Storage ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website areniwinestorage.com (the "Site") or use our wine storage services.

Please read this privacy policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy.

## Information We Collect

### Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

- Register for an account
- Request information about our wine storage services
- Fill out a contact form
- Subscribe to our newsletter
- Communicate with us via email, phone, or chat
- Create a wine inventory or storage request

This information may include:

- Name
- Email address
- Phone number
- Mailing address
- Billing and payment information
- Wine collection details and inventory information
- Any other information you choose to provide

### Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and usage, including:

- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
- Clickstream data

### Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

We use the following types of cookies:

- **Essential Cookies**: Necessary for the Site to function properly
- **Analytics Cookies**: Help us understand how visitors use our Site
- **Marketing Cookies**: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

### HubSpot Platform Data

Our Site is hosted on the HubSpot platform. HubSpot may collect and process data on our behalf, including:

- Form submissions
- Email engagement metrics
- Website analytics
- CRM data
- Marketing automation data

For more information about HubSpot's privacy practices, please visit: https://legal.hubspot.com/privacy-policy

## How We Use Your Information

We use the collected information for various purposes, including to:

- Provide, operate, and maintain our wine storage services
- Process your transactions and manage your wine inventory
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve and personalize your experience on our Site
- Monitor and analyze usage and trends
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations

## Legal Basis for Processing (EEA/UK Visitors)

If you are from the European Economic Area (EEA) or United Kingdom (UK), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We will normally collect personal data from you where:

- We need it to perform a contract with you (e.g., to provide wine storage services)
- You have given us consent to do so
- The processing is in our legitimate interests (e.g., to improve our services)
- We need to comply with a legal obligation

## Sharing Your Information

We may share your information in the following circumstances:

### Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

- Payment processors
- Email service providers
- Analytics providers
- Customer relationship management (CRM) platforms
- Hosting and cloud storage providers

### Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

### Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

### With Your Consent

We may share your information for any other purpose with your consent.

## Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

## Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

### General Rights

- **Access**: Request access to your personal information
- **Correction**: Request correction of inaccurate or incomplete data
- **Deletion**: Request deletion of your personal information
- **Objection**: Object to our processing of your personal information
- **Restriction**: Request restriction of processing your personal information
- **Data Portability**: Request transfer of your data to another party
- **Withdraw Consent**: Withdraw consent at any time (where processing is based on consent)

### For California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights

### For EEA/UK Residents (GDPR)

EEA and UK residents have rights under the General Data Protection Regulation (GDPR), including those listed above and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the contact information below.

## Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

## Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

## International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

## Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

## Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

## Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

**Areni Wine Storage**

Email: [your-email@areniwinestorage.com]  
Phone: [your-phone-number]  
Address: [your-business-address]

For privacy-related inquiries specifically, you may also contact our Data Protection Officer at: [dpo-email@areniwinestorage.com]

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## Cookie Policy

### What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. They help us provide you with a better experience by remembering your preferences and understanding how you use our Site.

### Types of Cookies We Use

**Strictly Necessary Cookies**: These cookies are essential for the Site to function and cannot be disabled.

**Performance/Analytics Cookies**: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously.

**Functionality Cookies**: These cookies enable enhanced functionality and personalization.

**Targeting/Advertising Cookies**: These cookies may be set through our Site by our advertising partners to build a profile of your interests.

### Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.

For more information about cookies and how to manage them, visit: www.allaboutcookies.org

Frequently asked questions

About our services and billing

It's very straighforward. You apply for membership and when approved you get access with digital keys wich gives you entry to the facilities. Inside the tempered wine cellar you have your own designated cabinets with padlocks ready to be filled up. The tasting room is waiting for you and your guests when you feel like it. Drop ins are encouraged and when needed you can book your seats in advance on the webpage for your local wine cellar.

It’s a very simple pricing model: you pay per cabinet, and the larger your collection, the lower the price per bottle. Pricing varies by location and by whether you choose monthly or yearly billing. Prices are available on each location’s page, and you’re always welcome to contact us for a price list or a custom quote.

Every member is fully vetted before being approved. All entries and exits are logged, and video is recorded throughout all our facilities. Multiple alarm systems with sirens and rapid response teams complete the security package. We are now in our sixth year without a single incident.

So far, we are unable to insure our members’ wines due to the nature of our concept. Since we do not register members’ bottles and they are free to add or remove wines at any time, there is no practical solution for us to provide insurance.However, in both Norway and Sweden, several major insurance companies include collections stored with us as part of their standard home insurance coverage.

Our facilities are designed exclusively for our members. Our focus is on creating value for them. Occasionally, we host events ourselves or in collaboration with partners such as wine producers, importers, or other interesting collaborators. Our members are our top priority, and everything we do is aimed at enhancing their experience and enjoyment.

All logistics are fully digital and can be completed remotely, often on the same day. Since we have a vetting process for all new members, the time required may vary from case to case. However, it should never take longer than a week from your positive decision to gaining access to your new wine cellar.